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Karen Farouqa

When choosing the right care home for a family member, there are a variety of factors that come into play. Karen Farouqa, General Manager at Mannamead Care understands the difficulties of making this decision, but through passion and care, ensures that every resident at the Mannamead Care homes, family and friends are reassured throughout the entire process.

"Working at Mannamead Care for almost seven years, I know that Thorn Park, Charlton House and Greenacres are different to any other care home due to the care provided, balanced with the independence given. We make sure that the residents are given the utmost support possible, providing them with key workers and finding out their background, likes and dislikes prior to them even joining us", explains Karen.

It is very important for all residents to feel at home; every single care home is person-centred and each home encourages family members and friends to visit as often as possible.

Karen says: "I believe that due to Mannamead Care being a family run business, this is woven throughout each home, where every member of staff promotes such passion and care for the residents and family members. We always put the clients first and without a doubt, I find my role extremely rewarding!"

Every team at each home is diverse which enables them to learn from one other. "A problem shared is a problem solved. We build on each other’s strengths and everything we do is a team effort. It is so fulfilling to see residents thrive through the Mannamead Care team’s support. I cannot wait to see what the next seven years will bring!"